Plugins → Dashboards → Test Dashboards Setup checks everything in one go and writes a line for each check into the Indigo event log, marked PASS, FAIL or SKIP. A missing optional piece, such as SigenEnergyManager or a companion script, shows as SKIP, not as a fault. The plugin menu lists what it looks at.
Plugins → Dashboards → Show Plugin Info writes the versions of everything involved into the log. Paste that, with the setup check, into any request for help.
Pages and pairing
What you see
What it means
What to do
A page asks you to connect, or shows nothing
This browser has not been paired, so it has no Indigo API key to read your devices with
Pair it with Plugins → Dashboards → Generate One-Time Setup Link (+QR), or type the key into the Connect form. See Pairing a browser. From 3.46.0 a new install no longer hands the key out by itself
Every paired browser asks to connect again
The Indigo API key has changed
Pair each device again. The Reset connection link at the foot of every page makes a browser forget the old key
“out of date” or “not updating for four minutes” in amber beside the Updated time
The page has had no fresh data for a while, usually because the plugin is restarting
Wait for the next good update, which clears it. If it stays amber, check the plugin is running and look in the event log
Every page, and every other plugin’s web page, goes quiet for about five minutes just after a plugin restart
A page left open for days, still running old code, asked the plugin a question in the middle of the restart and held up Indigo’s web server
It clears by itself. Reload any dashboard that has been open for days so it picks up the newer pages, which wait for the restart to finish
The Settings page will not save
The plugin is restarting, and Save waits until it is running again
Wait a few seconds and press Save again. A refused save says what is wrong
A guest device will not pair
Guest pairing only works from the Indigo Mac’s own network, over Tailscale, or from a network added under Configure → Extra trusted networks
Connect the device to the main Wi-Fi or to Tailscale and open the guest address again
A device on another network in the house (an IoT or guest Wi-Fi, say) no longer pairs itself or shows live video
From 3.60.0 the plugin’s port 8177 answers only the Mac’s own network and Tailscale, not every private network
If it is one of your own devices, add its network under Plugins → Dashboards → Configure → Extra trusted networks, or pair it with a one-time setup link. See Which networks are trusted
The event log says the plugin “could not work out which network this Mac is on”
Port 8177 is trusting only the Mac and Tailscale until it can
Add your home network under Configure → Extra trusted networks, written like 192.168.1.0/24
Rooms
What you see
What it means
What to do
No rooms on the menu
No room folders have been ticked, so the plugin is looking for another house’s folder names
On the Settings page’s Rooms card, tick the Indigo device folders that are your rooms, and save
A device in the wrong section of a room
The plugin has guessed wrongly from what the device is and what it is called
Use that room’s overrides on the Rooms card to move it, hide it or put it first. See Room extras. Each room on the card shows what it has found, such as “1 doors · 0 appliances”, so check that first
Cameras
What you see
What it means
What to do
No camera pictures anywhere, and a warning in the log
ffmpeg or go2rtc is missing
Install both, as Getting started describes, and restart the plugin. If go2rtc lives somewhere unusual, put its location under Configure
One camera never shows a picture
Its make, the shared camera login or its settings are wrong
Check its make on the Settings page, and read that make’s catches under Camera makes — several makes ship with the stream switched off or need a separate camera account. Check that its login under Configure is right — Camera User and Password, or its entry in Camera Logins — and that the camera has RTSP — its video streaming — switched on. After adding or changing a camera, press Save under Configure and restart the plugin
A tile shows an error for a moment and then a picture
The camera did not answer the first request in time
Nothing. The plugin tries again and the second attempt works
Tiles say “2s” or “5s” at home
The page thinks the connection is slow
Tap “this device is” at the bottom of the Cameras page to tell it you are at home. Check the device was paired using the home address, not the reflector
Only some tiles are live video
The page measures the connection and allows as many live tiles as it can carry, six at most unless you change it. The rest show still pictures
Nothing, unless the connection is fast and you want more. Open Details on Cameras to see the measured speed. Selecting a camera gives it one available live slot
On an iPhone or iPad, the cameras only go live after you touch the page
Auto-Play Video Previews is off, and iOS will not start any video on a web page without it
Turn on Auto-Play Video Previews in the iPhone’s Settings, Accessibility, Motion
Live tiles never start, or fall back to stills
The live video needs ports 8177 and 8555 on the Indigo Mac, and nothing else reaches them from outside the house
At home, check nothing on the Mac blocks port 8555. Away, use Tailscale. Over the Indigo reflector you get still pictures only, by design
Missing pages and cards
What you see
What it means
What to do
Energy and Cost are missing from the menu
They need the SigenEnergyManager plugin
Install or enable it. Dashboards notices within thirty seconds
The Heating page has no boost or force buttons
These are EvoHomeControl’s own actions
Install and enable EvoHomeControl. Temperatures and setpoints work with any thermostat without it
The Timeline, a chart or the Meter page’s history is empty
They read the SQL Logger’s history database
Check the SQL Logger plugin is running, and that the history setting under Configure matches where it writes — SQLite unless you changed it. Run Test History Connection. A state that has never been logged is not offered for a chart
The Wi-Fi page is empty
It shows what the UniFiHealth plugin reports
Install UniFiHealth 0.2.0 or later
The Nights view is missing from the Timeline
It needs the Presence_Watch.py companion script
Copy it from the download’s scripts folder into Indigo’s Python Scripts folder and edit it for your rooms
Alerts
Start with Send test on the Alerts page, or Plugins → Dashboards → Send Test Alert. Each channel says whether it sent, and if not, why.
What it says
What to do
Pushover: no user key
Put your Pushover user key in the Pushover User Key field under Configure, or in IndigoSecrets.py as PUSHOVER_USER_TOKEN
Pushover: plugin not running
The message goes through the Pushover plugin, so install, enable or restart it. The log repeats this at most once every half hour while it is not running
Email: no address
Set an address under Where alerts go on the Alerts page. If an address is set and the test still fails, check Indigo’s own mail settings
No browser notification
Browser notifications need one of the hub, a room page, the Energy page or the Alerts page open on that device, by a secure https:// address. Pushover and email do not
A rule fires when something changes, not while it stays that way, so “turns on” says nothing about a light that is already on. After a rule fires it waits thirty seconds before it can fire again. A rule stays quiet while “alerts active” is off, while the rule is paused, or while its device is disabled in Indigo, and one whose device has been deleted is marked “target gone”.
Nothing above fits
Look in the Indigo event log for this plugin’s warnings and errors.
The Alerts page’s Indigo log errors card lists Indigo’s errors, one row per fault however often it has repeated, if the Log_Error_Watch.py companion script is installed.
Open an issue on GitHub with the setup check and the Show Plugin Info lines.